We remit documentation on all the project stages on constant basis. 

To provide you with an extensive and transparent overview of all the processes, we create and deliver thorough documentation on requirements, meetings, and other management processes along with documentation created by developers.

System documentation

System documentation is a type of information that describes the system's current state and provides useful details about its future updates. System documentation typically includes various components such as the source code, testing documentation, and API documentation. We provide a comprehensive description of the system's capabilities and requirements.

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Reasons for system documentation:

  • To narrow down the communication gaps among users, designers, and management.
  • To present progress in the development of the product in detail and monitor it.
  • To make system modification and implementation easier.
  • To make conversion of a system to use in future in case of migration from one machine to another.
  • To provide transparency and collect all the necessary information to develop a training program for operators and users.

User documentation

The user documentation section of software or a system is usually focused on explaining how to use the system properly. It provides useful tips and tricks for optimizing the system's performance. It can also explain how to customize the software to meet the needs of the individual users. We prepare manuals aimed at end-users of the product. Those can be user guides, troubleshooting manuals, tutorials, installation manuals.

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Why it is important to have user documentation?

  • Make easy onboarding for new users.
  • Reduce customer support costs.
  • Improve customer satisfaction.
  • Provide adequate warnings against incorrect ways to use your products.

Process documentation

A process documentation help align the goals of the team and provide a detailed description of the steps involved in completing tasks. We deliver all the documents that describe the development process such as a project plan, test schedules, reports, meetings notes, among others.

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Process documentation benefits:

  • Prevents errors and delays by proactively outlining each step of the process.
  • Organizes effective workflow without disorganized and frequent meetings and communications, repetitive and unuseful tasks, prevent burnouts.
  • Streamlines resource allocation.
  • Speed up the project progress.
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Case Studies

Transportation

Namba Taxi: Modernising transport

The system that took urban transport in Bishkek, Kyrgyzstan to the next level in 2013 by making taxi ordering fast, efficient and convenient and continues to function today.

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Transportation

Namba Taxi: Modernising transport

The system that took urban transport in Bishkek, Kyrgyzstan to the next level in 2013 by making taxi ordering fast, efficient and convenient and continues to function today.

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B2B

The growth of Clutch.co

Helping a successful data-driven B2B platform smoothly adapt to increasing loads and numbers of users through cutting-edge technological solutions

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B2B

The growth of Clutch.co

Helping a successful data-driven B2B platform smoothly adapt to increasing loads and numbers of users through cutting-edge technological solutions

Explore

Boost your performance with efficient project management

We focus on a project as a whole to deliver you an expected result

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Alice Jang

Project Manager