The information is displayed on their mobile application.
Mad Devs helped GoDee with developing feature-rich software to re-invent
public mobility by building new smart ways of a daily commute.
They are fast and affordable, but they are not always convenient for white-collar workers wearing suits to the office, especially on rainy days.
Taxis are safer and more comfortable, but less accessible because they cost much more.
The basic fee
The kilometer price
GoDee’s founders decided to make buses smarter and more user-friendly. They tackled the problem by converting traditional buses into a modern service provider offering a convenient and predictable ride that’s just one click away.
An innovative transportation solution that improves commuters’ daily lives, reduces environmental pollution and provides affordable commutes and stress-free service.
Trips a day
Days a month
Over the time period of three months, our integrated live chat feature collected extensive feedback from users to make white-collar workers’ commutes easier.
This feature enabled GoDee to analyse the actual demand for travel to various Ho Chi Minh City districts.
GoDee's rapid growth since its early stages required easy-to-scale business processes and automated route management. Although, in theory, everything can be done with an army of sales representatives and route operators, GoDee wanted to automate routine operations so it could expand to other cities and countries.
One manager and one customer support representative can manage more than ~2500 trip requests per month and ~25,000 passengers per month.
How can we create profitable yet convenient user routes?
Inside the transportation application, users can submit a trip request with pick-up and drop-off locations at the desired time. The request is added to the list on the managers' dashboard.
The Trips Monitor feature enables operators to track every bus in real time and collect data on late or early arrivals. More importantly, the operator can contact drivers or passengers quickly if necessary.
With the help of detailed drivers' performance data, Mad Devs’ Pifia microservice enables route managers to optimize ETA (estimated time of arrival). Pifia shows more accurate arrival and departure times with just one click.
If Pifia determines that a minibus is usually late due to increased traffic at 5:35 pm and not 5:30 pm, it alerts the route manager to shift the arrival time to 5:35 pm. Five minutes might sound minor, but these small optimizations add up.