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Definition of End-user computing

What is end-user computing (EUC)?

End-user computing (EUC) is a framework that enables non-technical users to create and manage applications, workflows, or processes independently of centralized IT departments.

The EUC model empowers users with the flexibility to develop their own software or automation solutions in businesses to reduce their reliance on IT professionals for routine tasks. It includes a variety of platforms, such as spreadsheets, desktop apps, and cloud-based services. Popular examples include Google's applications for documents and presentations and Miro. There are risks with EUC, however, that involve exposing sensitive data or creating applications that violate compliance regulations. Proper use of this model guarantees security and data integrity.

What are the three types of end-user computing?

End-user computing (EUC) can be categorized into three distinct types: traditional EUC, end-user control, and end-user development. Each type represents a different level of user involvement and customization in computing environments. Traditional EUC involves end users operating computer systems and applications developed by IT professionals to assist with their tasks. In the end-user control model, departments independently acquire and manage software and hardware tailored to their specific needs. The end-user development approach empowers users with tools to create and customize their own applications, which can be utilized for personal, departmental, or organizational purposes, and sometimes even developed into standalone products. Each type is available on desktops, mobile devices, and virtual desktop infrastructure.

How does end-user computing work?

End-user computing provides users with software platforms and tools to perform computing tasks without relying on technical expertise, such as generating reports, automating tasks, or managing data. Users interact with pre-built applications or create their own through intuitive graphical user interfaces (GUIs), low-code platforms, or customizable templates. EUC platforms often integrate with existing systems, ensuring that users can access relevant data without needing deep programming skills. While they are easy to use, these systems require proper governance to prevent data security risks and inefficiencies from user errors.

What is an example of an end-user computing tool?

An example of an end-user computing tool is Microsoft Excel, which allows users to create, manipulate, and analyze data through spreadsheets. Excel offers a range of built-in formulas, functions, and graphical tools that enable users to handle complex data tasks without coding. It empowers users to generate reports, perform calculations, and create data models without needing professional development resources. Many businesses rely on Excel for data analysis, budgeting, and forecasting due to its accessibility and powerful functionality. Though widely used, Excel requires careful management to avoid issues like calculation errors or uncontrolled versions.

Key Takeaways

  • End-user computing (EUC) is a model that allows any user to create and manage applications, workflows, or processes without special technical knowledge.
  • The EUC model requires governance to prevent security breaches and damage to data integrity.
  • There are three primary types of end-user computing: traditional EUC, end-user control, and end-user development, each representing a different level of user involvement and customization.
  • Popular EUC tools include Microsoft Office applications, Google Suite applications, and Miro.

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